Payment Policy

Payment Policy

At FurHavenly , we aim to provide you with a secure and convenient shopping experience. Below you'll find details about our payment methods, processing, and supported payment security.

Supported Payment Methods

Our website currently supports the following payment options:

  • Credit & Debit Cards
    We accept Visa , MasterCard , American Express , and other major international cards.
  • PayPal
    Pay easily and securely using your PayPal account, with the option to pay via your PayPal balance, linked bank account, or credit/debit card.
  • Digital Wallets
    Depending on your region, we support Google Pay and Apple Pay for fast and secure checkout.
  • Shopify Payments
    All transactions are securely processed through our Shopify-powered checkout system.

Payment Security

We take payment security seriously.
All transactions on FurHavenly are encrypted with Secure Socket Layer (SSL) technology to ensure your personal and payment information remains private and protected.

Please note:
We do not store your credit card details on our servers. All payments are processed directly and securely by trusted third-party payment providers.

Currency

All payments are processed in GBP (British Pound Sterling) .
If your local currency differs, your bank or payment provider may apply their own exchange rates and additional fees.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing the details of your purchase.
Please keep this email as proof of payment and for any future reference.

Order Cancellation & Refunds

For details regarding cancellations or refunds, please refer to our [Return & Refund Policy] page.

Payment Issues & Support

If you encounter any issues while completing your payment or need assistance, please contact our customer support team:

Email: support@furhavenly.com

We'll be happy to help resolve your issue as quickly as possible.

Company Information

FurHavenly Pet Supplies
Xiamen Xingyukong Culture Media Co., Ltd.
Room 402, Area A2, No. 12 Wanghai Road
Software Park Phase II
Xiamen, China

Tel: +86 15059170146
Email: support@furhavenly.com